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| Case Study 3 (Document Review ) |
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| Client Profile |
| The client was a mid size law firm with offices on the west and east coast. The firm requested for review of a large volume of documents on an urgent basis. The timeline was short and the requirements for privilege, confidentiality and fact-legal issue match were stringent. |
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| Case Background |
| The case involved question of breach of contract relating to technology services, the issue particularly involved allegations and cross allegations of sub-standard services. Since the services were performed over a period of five years, with million email exchanges and technical documents. |
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| Cruz Solution |
| Cruz eDiscovery constituted the team of document reviewers within couple of days based on their past expertise and familiarity with IT services contracts, issues of T&M work, acceptance and regression tests and transfer of ownership of IP upon full payment of services. Proper instructions, coding protocols and case law information were provided to all reviewers. Three day test case data analysis was quickly conducted and results shared with clients. The doc reviewers performed services at the online review tool within the stated timelines with standard and accuracy that met and exceeded law firm’s expectations. All the review was completed to satisfaction in two weeks time. Cruz eDiscovery solution provided savings of about 62% for the law firm and its client. |
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